1mind Superhuman Performance
Superhumans act as chatbot (engage and gather contact info), they act as the SDR (to qualify), the AE (to give the first call pitch), and the SE (to answer the hard questions), All in one 1 Superhuman. In this analysis we are measuring their performance against industry benchmarks for chatbots and SDR's and if tasked to close are tracking through to revenue.
The data demonstrates how Superhumans consistently outperform industry benchmarks for both traditional chatbots and human SDRs in engagement metrics, conversation depth, and conversion rates, driving high quality pipeline and revenue.
HubSpot - Fiona (Website BDR): Feb 11 - July 21
Increases purchase rates by replacing static demo/PLG flows with Fiona to engage, qualify, and convert directly on-site. Focus is on scaling high-quality engagement without scaling headcount—Fiona acts as a fully autonomous seller.
Talk to Fiona Here
Fiona performed the work of 19 SE's
Fiona performed the work of 83 SDRs
67%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
13
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
8.3
Avg conversation duration (min)
Longer than chatbot (2 min) and SDR (5 min) benchmarks, indicating deeper engagement.
Seismic - Summer (Website BDR): June 25 - July 21
Seismic's goal is to drive incremental qualified pipeline by meeting buyers where they are - replacing static demo forms with frictionless, AI-led conversations that educate and convert visitors they would have otherwise missed.
Customer Reference: Toby Carrington
Talk to Summer Here
2x outperformance of pipeline target
66%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
7.3
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
36%
Pain points extracted per conversation
Higher than chatbot (5%) and SDR (14%) benchmarks, indicating better selling skills
Boston Dynamics - Bobbi (Website BDR): July 16 - July 21
The goal of Bobbi is to convert interest into pipeline by capturing and qualifying leads, engaging visitors with product insights, and delivering a dynamic, interactive experience.
Customer Reference: Philip Archambault
Talk to Bobbi Here
61%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
5
Avg. # of Turns
Higher than chatbot benchmark (4 turns).
61%
Complex Conversations
Conversations extracted pain points, discussed current solutions, or handled objections. Significantly higher than chatbot (5%) and SDR (14%) benchmarks.
Phenom - Phoebe (Website BDR) July 8 - July 21
The goal is to drive incremental quality interactions Phenom wouldn't have gotten otherwise. The focus is on accelerating opportunity progression through sales stages, enhancing inbound lead qualification and discovery, reducing SDR workload and ultimately generating more revenue.
Customer Reference: Eric Offner
Talk to Phoebe Here
74%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
6.2
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
60%
Complex Conversations
Conversations extracted pain points, discussed current solutions, or handled objections. Significantly higher than chatbot (5%) and SDR (14%) benchmarks.
Pachama - Gaia (Website BDR): April 21 - July 21
The goal of Gaia is to engage with users buying or selling carbon credits, providing answers about both Pachama's offerings and the broader carbon market. It serves as an educational guide while also working to capture and qualify leads.
Customer Reference: Scott Broomfield
Talk to Gaia Here
62%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
10
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
62%
Complex Conversations
Conversations extracted pain points, discussed current solutions, or handled objections. Significantly higher than chatbot (5%) and SDR (14%) benchmarks.
Quickbase - Quincy (Website BDR): July 15 - July 21
Goal of Superhuman is to pilot 1mind's GenAI-powered platform to increase website conversion by delivering personalized, AI-driven user experiences that guide prospects through the funnel effectively. The key measure of success is Quincy's ability to book meetings.
Customer Reference: Josh Allen
Talk to Quincy Here
66%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
8
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
75%
Complex Conversations
Conversations extracted pain points, discussed current solutions, or handled objections. Significantly higher than chatbot (5%) and SDR (14%) benchmarks.
Tealium - Sia (Website BDR): July 8 - July 21
The goal of Sia is to guide net-new and existing users to product insights and value around AudienceStream CDP and iQ Tag Management.
Customer Reference: Jeff Lunsford
Talk to Sia Here
74%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
6
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
57%
Pain points extracted per conversation
Higher than chatbot (5%) and SDR (14%) benchmarks, indicating better selling skills.
Nutanix - Nyla (Website BDR): June 16 - July 21
The goal is to qualify prospects and book meetings with prospects who have an active project, in 6-9 months, that they are looking to provision infrastructure for. If a user is not qualified we offer up a Test Drive and answer remaining questions.
Customer Reference: Mandy Dhaliwal
Talk to Nyla Here
69%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
9
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
39%
Complex Conversations
Conversations extracted pain points, discussed current solutions, or handled objections. Significantly higher than chatbot (5%) and SDR (14%) benchmarks.
Winning by Design - Jack (Website BDR): Jan 28 - July 21
The goal of Jack is to sell seats in open courses, subscriptions, and advance prospects toward consulting or training engagements. Focus is on increasing conversions by accurately diagnosing user needs, delivering the right resources, and driving purchases.
Customer Reference: Jacco Van Der Kooij
Talk to Jack Here
72%
Engaged Conversation
Outperforming chatbot benchmarks (30%) and SDR benchmarks (14%).
11
Avg. # of Turns
Significantly higher than chatbot benchmark (4 turns).
6 min
Avg. Conversation Duration
Higher than chatbot benchmark (2 min) and comparable to SDR (5 min).